Shipping policy
At Kunooz, we are committed to delivering your order with care and efficiency. Please review the details of our shipping process below.
Shipping Coverage
We currently ship across India.
Order Processing Time
All orders are processed within 1 business day from the time of confirmation.
Estimated Delivery Time
Orders are typically delivered within 5 to 7 business days after dispatch. Delivery timelines may vary depending on the destination.
Shipping Charges
-
Free shipping is offered on all orders within India.
-
In cases requiring redelivery or address correction, a flat fee of ₹100 may apply.
Order Tracking
Tracking details may be provided via email or SMS once your order has been shipped. In certain cases, tracking may be unavailable, but all shipments are monitored closely to ensure timely delivery.
Delivery Delays
While we aim for timely delivery, unforeseen circumstances such as public holidays, adverse weather, or courier delays may affect shipping times. Customers will be notified in such cases.
Courier Partners
We ship primarily through Bluedart and Delhivery, depending on your location.
Address Accuracy
Customers are responsible for ensuring the accuracy of the shipping address provided. Kunooz is not liable for delays or failed deliveries due to incorrect or incomplete address information. Additional charges may apply for re-dispatch.